Open data, design, & development at the U.S. Department of the Interior
Measuring and Justifying the Government ExperienceAugust 19, 2022
How we measure and justify our work without using revenue as a benchmark.
Passing the baton: what I’ve learned in my first 4 years of federal serviceJuly 22, 2022
Retrospective of the past four years working on the Open Data, Design, and Development team.
What agile looks like at the Office of Natural Resources RevenueJuly 13, 2022
We started using agile development when we were working with 18F. We reflect on where we're at today, 5 years later.
What is Customer Experience?June 21, 2022
Customer Experience (CX) has become a buzzword in the federal government. Let’s take a look at what it is.
I’m just going to call my old friend Cody: why we created a troubleshooting guideApril 20, 2022
We added a troubleshooting guide to accompany contact information on onrr.gov. This is our process.