Publishing federal sales data: how we used design studios and user testing to develop a user-centered dataset
November 19, 2024
When tasked with publishing a new dataset, our team set out to be more innovative and inclusive. As an initial step, we involved more stakeholders in our design team. Our team incorporated elements of participatory design into our design studios. The design studios led to user-focused product recommendations and future UX research improvements.
Simplifying manual accessibility testing: how plain language instructions drive compliance
October 7, 2024
Learn how our team streamlines digital accessibility by integrating plain language instructions into our manual testing process. Our team’s collaborative approach ensures consistent manual accessibility testing for both documents and websites, empowering stakeholders to contribute to inclusive digital experiences.
The beauty of hallway testing: how we implemented state and offshore region navigation pages
September 3, 2024
Getting user feedback is essential in creating digital products that provide a good user experience, but what do we do when we have limited resources to complete a growing list of user research studies? Hallway testing! This blog post discusses the use of hallway testing to implement a solution for our users to navigate to our state and offshore region pages.
A journey of improvement: creating a self-assessment for ONRR's digital experience
August 20, 2024
This blog post discusses our team's process for understanding the IDEA Act's M-23-22 requirements and identifying areas of improvement in digital experience.
Reassessing priorities: adapting to additional work without additional resources
July 23, 2024
Our 5-person team is taking on a fourth website despite being short-staffed, so we've revisited and reprioritized our goals for the year to accommodate the new site while producing an impact assessment to justify the shift in priorities.